Getting Started
Welcome to Hapbee Pets.
Your Pet's Better Days Start Here.
Download the Hapbee Pets Mobile App
Get the Hapbee Pets app from the Apple App Store or Google Play Store and log in. This is where you’ll control your device and explore your library of signals.
Charge Your Device
Plug in your Hapbee Pets Pad and make sure it’s fully charged before your pet's first session. A full charge sets you up for hours of use.
Visit the App Membership Portal
Use the mobile app to visit the Hapbee Pets Membership Portal. It is where you can access member benefits, subscription details, and restorative pet programs.
Connect Your Device
Turn on your Hapbee Pets Pad and pair it with the app using Bluetooth. Follow the prompts on-screen. It only takes a moment.
Choose a Signal and Press Play
Pick what your pet needs in the moment and press play. The app will guide you through session time and strength.
Ask Hapbee Pets AI Assistant Anytime
Got questions? Tap the Hapbee Pets Assistant in the app for instant support, tips, and troubleshooting.
Frequently Asked Questions
Do I need the Hapbee Pets app to use my device?
Yes, the Hapbee Pets app is required to control your device, explore signals, and track your session.
How do I charge my Hapbee Pets Pad?
Use the included charging cable. A full charge provides hours of continuous use.
What if my Hapbee Pets Pad won't connect to the app?
Make sure your device is charged and Bluetooth is enabled. If issues continue, restart the app or tap the Hapbee Pets AI Assistant for troubleshooting.
Where can I get help if I have any questions?
You can use the Hapbee Pets AI Assistant in the app or visit the Help Center at help.hapbeepets.com.